Meal Plan Terms & Conditions
Hawk Dining Company Meal Plan Refund & Cancellation Policy
General Policy
All Hawk Dining Company meal plans and funds are for the personal use of the account holder only and are non-transferable. Dining plans and funds may not be used as a gift card or gift certificate. Meal plans are annual contracts. The meal plan selected for the Fall semester will automatically renew for the Spring semester. Plans are billed to the student account each semester. Dining plans are valid only during the academic year in which they are purchased and will expire on the last day of enrollment or the final day of the Spring semester, unless otherwise stated in this policy.
Meal Swipes and Dining Dollars
Meal Swipes
- Valid only for the semester in which they are issued.
- Do not carry over from Fall semester to Spring semester.
- Non-refundable and non-transferable.
- Expire at the end of each semester.
Dining Dollars
- Carry over from Fall semester to Spring semester.
- Expire at the of the Spring semester.
- Non-transferable and non-refundable.
Required Meal Plans
First-Year Residential Students
- Required to enroll in either the All Access Plan, or the All Access Plus Plan.
- First-year students living on campus will automatically be enrolled in the All Access meal plan and may upgrade to All Access Plus at any time.
Upperclassmen
- Required to enroll in a meal plan if living in non-apartment style housing (house traditional, or suite style)
- Students can select from any available meal plan option.
Meal Plan Changes
Before the Semester
- Students may change their meal plan at no charge through August 17, 2026.
- Requests to downgrade a meal plan between August 18, 2026 and the first board day (August 21, 2026) will incur a $100 administrative fee.
After the Semester Begins
- Downgrade requests will be accepted during the first two weeks of the semester only.
- After the first two weeks, meal plan changes are not permitted until the Spring semester.
- Students may upgrade their meal plan at any time during the semester with no fee.
Refunds and Cancellations
Refunds or cancellations after September 4, 2026 are only available to students who:
- Withdraw from the University, or
- Take an approved leave of absence.
Students who withdraw will receive a prorated refund based on the later of their official departure date or their last meal plan usage, in accordance with the University refund schedule. No refunds will be processed after the designated refund period ends.
Spring Semester Policy
Because meal plans are annual contracts, plans automatically roll over to the Spring semester.
- Spring semester billing occurs in early December 2026.
- Requests for Spring meal plan changes will be accepted beginning the first week of December through your housing and dining application in the Nest.
- If there are specific questions, you can email diningservices@sju.edu.
- Downgrades are subject to a $100 administrative fee, before the first board date.
- Students may upgrade their meal plan at any time without charge.
Cancellations & Exemptions
Meal plan cancellation requests are reviewed case-by-case by the Dining Services Committee. Approvals are rare and granted only under exceptional circumstances.
Medical Exemptions
Students requesting a medical exemption must:
- Meet with the Office of Disability Services.
- Complete a consultation with the Campus Dietitian.
- Provide supporting medical documentation to the Office of Disability Services.
- Submit documentation annually.
Medical exemption requests must be submitted within the first two weeks of the semester. We will start accepting requests for Fall 2026 on July 6th.
Housing Changes
Students who move out of housing that requires a meal plan must notify Dining Services if they wish to change their meal plan. Any refunds or adjustments will be processed by date according to the refund schedule. Spring semester billing occurs in early December 2026.
Promotions
Promotions are not transferable and are not redeemable for cash, gift cards, credit, or toward previous purchases. Other exclusions may apply. Void where prohibited. Additional restrictions may apply. Aramark reserves the right to cancel or modify any promotion or offer at any time. Refer to each Promotion’s respective materials for additional details, instructions, and requirements.
Fall Semester Refunds 2026
August 17th to August 20th
- $100 service fee for downgrades and cancellations.
Beginning August 21st
- Cancellation requests will only be considered for the following circumstances: withdrawal from the University, an approved leave of absence, study abroad participation, co-op placement, or a change in housing assignment.
If one of these approved reasons applies, any applicable refund will be issued in accordance with the refund schedule outlined below. Students can request a change during the first two weeks of the semester (August 21st - September 4th). They are subject to the 90% or the 80% refund during this time.
Refund Schedule
August 21st (first board date) to August 31st, 2026
- Dining Plan Refund 90%
- Full refund on all unused dining dollars, minus a $100 service fee
September 1st to September 7th, 2026
- Dining Plan Refund 90%
- Full refund on all unused dining dollars, minus a $100 service fee
September 8th to September 14th, 2026
- Dining Plan Refund 60%
- Full refund on all unused dining dollars, minus a $100 service fee
September 15th to September 21st, 2026
- Dining Plan Refund 40%
- Full refund on all unused dining dollars, minus a $100 service fee
September 22nd to September 28th, 2026
- Dining Plan Refund 20%
Full refund on all unused dining dollars, minus a $100 service fee
No refund for dining plan allowances thereafter.
